Shipping information
Shipping timeframes & Costs
Standard
- $14.95 under $500
- FREE over $500
Express
- $19.95 flat rate
All of our items are fulfilled daily using Australia Post. Once your order is dispatched you will receive a tracking number and shipping confirmation via email.
Australia Post estimates:
- Express: 1-3 business days
- Standard: 3-5 business days
Standard
- $15 AUD under $500
- FREE over $500
Express
- $25 AUD under $500
- $19 AUD over $500
All of our items are fulfilled daily using Australia Post. Once your order is dispatched you will receive a tracking number and shipping confirmation via email.
Australia Post's website shows the following delivery time frames:
- Express: 2-5 business days
- Standard: 5-8 business days
Express:
- $45 AUD Under $500 AUD
- $60 AUD Over $500 AUD
International orders are sent with Australia Post. Please see the Australia Post website for international delivery times.
Importing information
The recipient is solely responsible for any import duties, taxes, or brokerage fees payable upon delivery.
Packing slips for international shipments cannot be labelled as a "gift" or feature modified prices.
Disclaimers & additional information
Once the item is dispatched, we cannot assume responsibility for delays or damages caused by international and local postal agencies.
In certain countries, items sent via express post may require a signature upon delivery. Please anticipate the need to sign for international deliveries. Failure to do so may result in the item being redirected to the nearest post office and held for up to two weeks, with varying hold times depending on the country. Subsequently, if the item is not claimed within this period, it will be returned to the sender. We disclaim any responsibility for any costs incurred in re-posting your parcel under such circumstances. If the item is returned to the sender, postage costs cannot be refunded.
returns information
Our products have a 30 Day Change of Mind Policy. We can accept returns and exchanges as long as they adhere to the conditions below:
We allow returns for replacement or refund, provided the items are still sealed in their original packaging and in their original condition. Before starting the return process, you must get in touch with us.
The buyer is responsible for the return shipping costs, and it's crucial to pack the items securely to prevent damage during transit. A full refund cannot be guaranteed if the returned items are damaged or incomplete. This includes a satchel or other padded packaging to ensure the original box and contents arrive in as new condition.
Please make sure to include your order number in the return parcel. Providing your tracking number and order number will speed up the refund process.
Please note: if your return item contains a promotional deal, the refund will reflect any changes to this. E.g., If an item includes free shipping, the shipping cost will be deducted from your refund total.
Special items are excluded from our returns policy. These items are any made-to-order items such as exhausts. More information is available on our FAQ regarding special items.
If you would like to exchange an item after it has been dispatched, you'll be responsible for the postage of the new item. For exchanges, feel free to contact us through our store contact form. Exchanged items need to adhere to the Change of Mind policy above.
Please reach out to us if you have any queries, we are always happy to help.
Special items are unable to be exhanged.
If you have received an incorrect item, please get in touch with us via our contact form so we can assist you as soon as possible.
Warranty information
All products sold by our store receive a minimum 1 year warranty.
In the uncommon case of a malfunction or fault in one of our products, please reach out to us via our contact page, and we will respond with a resolution as soon as possible.
Please make sure your email address is correct when submitting form information. If incorrect, our response emails will not reach you.
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